Site issue with explorer - by Alex Kim - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: Alex Kim
    Alex Kim
    Participant
    August 20, 2015 at 11:45

    Hi, I’m afraid to inform you that there could be some issue in my site when I check it via explorer 11.

    Please compare two images, one is image captured from chrome.

    Product image, [Add to Cart] is showing when choose one from variations, and item description shows the text correctly.

    However, it does not work in explorer.

    http://www.iknowbeauti.com/ibuybeauti/product-img/issue_explorer01.PNG

    Product image is missing, [Add to Cart] is not available, all information below was just all gone.

    Here is the link.
    http://ibuybeauti.com/product/laneige-bb-cushion-pore-control-spf50-pa-with-refill/

    I’m not sure why this is happening all of sudden, it was just working fine.

    Looking foward to have some assist from you guys.

    Thank you.

    Alex Kim

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2015 at 12:08

    Hello,

    I’ve checked the page in IE 11 and haven’t seen any issues:
    http://storage1.static.itmages.com/i/15/0820/h_1440068826_6457016_24db414b08.png

    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

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