Site is down - by mariemassephoto - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

  • Avatar: mariemassephoto
    mariemassephoto
    Participant
    April 30, 2015 at 14:28

    Hi there,

    I woke up to my site being down and see that there is an update. I figured it must have something to do with that so I downloaded the update and uploaded it into my host files. However, I cannot get into my website to be able to select the new theme version. I am still down.

    Please help! My site was working just fine before the new theme was released. Login info provided.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    April 30, 2015 at 14:54

    Hello,

    I’ve activated new theme version and the site is working fine.
    Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mariemassephoto
    mariemassephoto
    Participant
    April 30, 2015 at 14:59

    Thank you, Eva. It looks perfect on my end also. I appreciate you taking the time to do that – I could not figure out how to select the new theme in Bluehost.

    Avatar: Eva
    Eva Kemp
    Participant
    April 30, 2015 at 15:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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