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Site is broken and shows websitre in aloop format

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

Chaos Absolute LLP

Participant

October 4, 2023 at 08:06

The website is okay i the backend, while editing the website on elementor everything seems fine, but when checking the live site, it is broken and shows the website in a loop. Please solve the problem immediately.

Very critical

#369261 Copied Theme version: 9.1.14

1 Answer

Tony Rodriguez

Support staff

October 4, 2023 at 08:32

Hello, @Chaos Absolute LLP,

Thank you for contacting us and for using XStore.

1) Please navigate to Xstore > Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache and Remove Query Strings From Static Resources > Off.

Activate the mentioned options once all changes to the site will be done.

a) Please go to Elementor > Tools > Regenerate CSS & Data.

2) If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

3) Should the issue persist, we kindly request you to provide the URL of the page where you are encountering the problem. Additionally, please provide us with Wp-admin access in the private content area of this topic. This will enable us to investigate the matter further and provide you with the necessary assistance.

Best Regards,
Team 8Theme.

Please contact administrator
for this information.

#369272 Copied
Tagged: loop format issue, site broken, website repair, woocommerce site fix, woocommerce wordpress themes, wordpress troubleshooting
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