Site Error When Updating Theme To Version 8.1

This topic has 3 replies, 2 voices, and was last updated 2 years ago ago by YvonneApex

  • Avatar: YvonneApex
    YvonneApex
    Participant
    April 5, 2022 at 20:01

    Currently have version 6.3.5 installed on the site. WP Version 5.9.2
    Everytime I try to update, following the steps outlined in the support documentation, the site breaks. This is the message I get:

    Warning: require(/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php): failed to open stream: No such file or directory in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39

    Fatal error: require(): Failed opening required ‘/home/customer/www/apexmedicallasers.com/public_html/wp-content/themes/xstore/theme/versions.php’ (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/apexmedicallasers.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/admin/import.php on line 39
    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Please help.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2022 at 21:29

    Hello,

    Your WP, bundled plugins and theme were completely out of date. I have updated everything. Check now.

    Regards

    Avatar: YvonneApex
    YvonneApex
    Participant
    April 7, 2022 at 18:16

    Thank you – that solved the problem.

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