Site error after an upgrade and we dont know the reason

Hello,

Thank you for reaching out to us.

Kindly ensure that the WooCommerce plugin is activated, and please provide a more detailed description of the issue you are experiencing. This will help us assist you more effectively.

Warm Regards,
The 8Theme Team

Hello,

1. Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

2. If the issue seems to be theme-related, please provide temporary FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team