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Site does not load and is stuck! - by Raj

This topic has 3 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Raj

Raj

Participant

May 17, 2021 at 18:06

I have just purchased Xstore and gone through the installation process.

Now when i visit my site I am greeted with a constantly rotating page loader – See attached video to see what i mean.

https://www.loom.com/share/f3d6703250ce4fd1a25206049954450b

Can some one please help me sort out what is going on here?

Thanks

#287849 Copied Theme version: 7.2.9 WooCommerce version: 5.3.0

2 Answers

Olga Barlow

Support staff

May 17, 2021 at 18:11

Hello,

It seems that you have some js error. Provide us with link to your site and temporary WP Dashboard access to site to check the issue in more detail.

Regards

#287853 Copied

Raj

Participant

May 18, 2021 at 13:23

its ok

#287932 Copied
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