Return to previous page

Site crashes on iOS - by lmathers - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: lmathers
    lmathers
    Participant
    January 9, 2016 at 09:28

    Hi,

    When visiting the website on an iOS phone (using either Chrome or Safari), the website crashes.

    It’s not possible for a visitor to select a product and add it to the cart.

    Any suggestions as to why this is happening or how to investigate?

    #107301 Copied Theme version: Current WooCommerce version: Current
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 9, 2016 at 10:32

    Hello,

    As I see add to cart working perfect. See screenshot: http://prntscr.com/9nvf75
    Is your issue solved now?

    Regards,
    Robert Hall.

    #107305 Copied
    Avatar: lmathers
    lmathers
    Participant
    January 10, 2016 at 03:01

    No, it’s still happening.

    Are you sure that you’ve tried to go through the the checkout process on an Apple iPhone?

    #107346 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 11, 2016 at 10:47

    Hello,

    What iPhone version are you checking your site in and what iOS version?
    Please show a screenshot of the site when you see it on iPhone.

    Best regards,
    Jack Richardson.

    #107415 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Minimalist Outfits – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Concert Store – WordPress WooCommerce Theme
lazy-placeholder
Royal – WooCommerce WordPress Theme
lazy-placeholder
Interior Store – WooCommerce Theme
lazy-placeholder
School – WordPress Theme
lazy-placeholder
Business 02 – WordPress WooCommerce Theme
lazy-placeholder
Marketing – WordPress WooCommerce Theme
lazy-placeholder
Man Store – WooCommerce Theme
lazy-placeholder
Classic Fashion Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.