Site crashes often on Safari - by zpaul - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: zpaul
    zpaul
    Participant
    July 11, 2020 at 16:31

    I may need a new ticket for this, but on safari the site often crashes and is oddly slow http://prnt.sc/tfk4s5

    Do you have this situation with other sites via the safari browser?
    – No I don’t.
    Try to clear cache of the browser.
    – I cleared it, reloaded, and am still getting the issue.

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.
    – I haven’t been using any.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 13, 2020 at 12:46

    Hello,

    We don’t have the mentioned issue while chilling your site in Safari http://prntscr.com/tguq3u
    but you have a lot of products on the home page, we would recommend you to use for example Load more button http://prntscr.com/tguylo or Lazy loading for the products to show the products once user clicks the button or scrolls down. Because the Women category includes 300+ products and it takes time to load them all if you use the default WooCommerce categories element http://prntscr.com/tgv0j9

    Regards

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