Singles product tabs open together and - by andres

This topic has 9 replies, 3 voices, and was last updated 6 days, 18 hours ago ago by andres

  • Avatar: andres
    andres
    Participant
    June 16, 2025 at 11:57

    Hello i change the position of the tabs in the single product , i move it more in middle. But now it shows all 3 tabs in 1 when you load in the page.

    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 16, 2025 at 12:05

    Hello,

    Thank you for reaching out to us.

    Could you please provide us with the link to the page shown in your screenshot? This will help us better understand the issue and assist you more efficiently.

    Best regards,
    8Theme’s Team

    Avatar: andres
    andres
    Participant
    June 16, 2025 at 12:09

    You can see how the product tabs are displayed together at same time

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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 16, 2025 at 12:43

    Hello,

    It appears that you are currently editing the Single Product Template (please see the screenshot: https://prnt.sc/oZ0rQWMBXQc ).
    Kindly let us know once you have finished, so that we can access the editor and review the settings.

    Best regards,
    The 8Theme Team

    Avatar: andres
    andres
    Participant
    June 16, 2025 at 12:44

    Hello i m not editing it now , try again if you can. And i some days ago you fixed something in the web but it is not full fixed on checkout i send in private

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2025 at 15:06

    Dear @andres,

    We hope this message finds you well.

    Please take a moment to review the video of our tests at the following link: https://gyazo.com/529f45cad5f9ae36dfd38b71e17bc33f. Based on our review, we did not encounter any issues.

    If you are still experiencing a problem, we kindly ask that you provide us with a video demonstrating the issue so we can investigate further. Please attach it to your reply.

    Additionally, if you have any questions regarding a previous response from our support manager, we would appreciate it if you could include the relevant topic or ticket. This will help us better understand the context and the solution that was provided.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: andres
    andres
    Participant
    June 17, 2025 at 13:32

    hello that is fixed but the checkout dont work on mobile, you add this code but it is only for cart
    Code:
    @media (max-width: 767px) {
    body.special-cart-breadcrumbs.woocommerce-cart:has(.elementor-location-header) .page-heading {
    padding: clamp(35px, 12vw, 170px) !important;
    }
    }

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 18, 2025 at 06:21

    Hello @andres

    If you would like to have same snippet applied for checkout page you can add next one:

    @media (max-width: 767px) {
    body.special-cart-breadcrumbs.woocommerce-checkout:has(.elementor-location-header) .page-heading {
    padding: clamp(35px, 12vw, 170px) !important;
    }
    }

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: andres
    andres
    Participant
    June 23, 2025 at 08:49

    Thanks for the support! My topic “Singles product tabs open together and” has been successfully resolved.

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The issue related to '‘Singles product tabs open together and’' has been successfully resolved, and the topic is now closed for further responses

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