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Single Product – Related Products Gallery

This topic has 14 replies, 4 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

Maria Simoes

Participant

February 10, 2021 at 14:23

Hello,
I’m experiencing some problems with the related products gallery inserted in the single product page – when I choose a different number of items for the mobile and for the desktop, it always assumes the same for both. I would appreciate your help on this.

#273444 Copied Theme version: 1.0 WooCommerce version: Versão 5.0.0

13 Answers

Olga Barlow

Participant

February 10, 2021 at 22:09

Hello,

Could you, please, provide us with temporary WP Dashboard and FTP access to your site to check the issue in more detail and help you?

Regards

#273515 Copied

Maria Simoes

Participant

February 10, 2021 at 23:41

Dear Olga,
Thank you very much for your answer. How would be the best way to give you temporary access to WP dashboard and FTP access to me site?

#273529 Copied

Robert Hall

Participant

February 11, 2021 at 09:16

Hi

You can send your details in Private Content Area https://prnt.sc/z2gi1f

#273592 Copied

Maria Simoes

Participant

February 11, 2021 at 21:07

Login information to http://www.ameixas-elvas.com in private content area.

Please contact administrator
for this information.

#273761 Copied

Robert Hall

Participant

February 12, 2021 at 08:38

Hi

Kindly check your website now product single page is working fine on both mobile and desktop. If you have any other issue let us know.

#273796 Copied

Maria Simoes

Participant

February 14, 2021 at 20:12

Hello Omid,
I keep on having the exact same problem – the related product per view doesn’t change on the desktop option, it only changes on the mobile option. Could you please check it?
I would like to have 4 products on desktop carousel and 2 products on mobile carousel.

#274168 Copied

Olga Barlow

Participant

February 15, 2021 at 13:27

Hello,

Desktop – https://prnt.sc/zlnuai
Mobile – https://prnt.sc/zlnw4j
So, don’t see the problem.

Regards

#274303 Copied

Maria Simoes

Participant

February 16, 2021 at 13:39

Dear Olga,
I have 3 products on my desktop, don’t know why, but that’s ok.

#274558 Copied

Rose Tyler

Support staff

February 16, 2021 at 15:08

Hello,

Is there anything else we can help you with?

Regards

#274576 Copied

Maria Simoes

Participant

March 13, 2021 at 16:31

Thank you for your help. I do have 2 problems that I couldn’t find out how to solve, maybe you can help me:
1) I’m using Loco to translate the strings of the theme, but I cannot find a way to translate one string that is displayed at the check out and which states “free shipping over $49”. I cannot understand because I’m not using dolares, but euros.
2) And I also cannot find a way to change the colour of the background between sections.
I send you 2 printscreens with the 2 situations. I would appreciate your help.

Please contact administrator
for this information.

#279190 Copied

Rose Tyler

Support staff

March 14, 2021 at 08:30

Hello,

1) Theme Options > Header builder > Cart > Mini-Cart Promo Message
2) Edit page using Elementor > https://prnt.sc/10l5m69

Regards

#279228 Copied

Maria Simoes

Participant

March 15, 2021 at 20:13

Done! Super!!! Thanks a lot.

#279450 Copied

Rose Tyler

Support staff

March 16, 2021 at 08:52

You’re welcome!

Regards

#279506 Copied
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