Single Product Page, Order of Variation Swatches

This topic has 4 replies, 2 voices, and was last updated 1 hour, 44 minutes ago ago by Andrew Mitchell

  • Avatar: enduratex@gmail.com
    Enduratex
    Participant
    February 27, 2026 at 09:20

    Hello,

    We are trying to find the option that controls the order of variation swatches on the single product page.
    Dragging and dropping variations into the desired order seems to have no effect.
    They automatically self-order alphabetically, rather than manual custom order.

    Thank You

    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2026 at 09:35

    Hello, Enduratex,

    The order of variation swatches on the single product page is determined by the order of product attributes. To adjust this, please navigate to Products > Attributes, select the attribute in question, and reorder its terms by dragging them into the desired sequence. Once saved, this order will be reflected in the variation swatches on the product page.

    If you have already reordered the terms and the issue persists, please clear your site and browser cache, then check again. Should the problem continue, kindly provide us with temporary admin access so we can investigate further.

    Best Regards,
    8Theme’s Team

    Avatar: enduratex@gmail.com
    Enduratex
    Participant
    February 27, 2026 at 09:57

    Hello, and thank you for the reply.
    But, yes… These were the 1st things that occurred to me as well.
    And I have already done all of that, double & triple verified testing.
    The variation swatches always appear in alphabetical order.

    I am providing login credentials below:

    Content is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2026 at 11:19

    Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

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