Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
Let us know the result.
I checked your site and don’t see problem with the gallery https://gyazo.com/e4ea8b9eb9cdf2669d5dbfee0d25be42
Hi Olga, it’s frustratingly intermittent and out of 10 clicks on a product, 4 or even 6 of them experince the issue.
Hi, i tried this but it didn’t help when i check it on the real device (for example iphone 13pro max), the image thumbnails on the single product page do not work. so it’s currently commented out.https://screenrec.com/share/3BtvnFEkwA
Is there a way to show the product image thumbnails on a single product page vertically on mobile where thumbnails take up 20% of the width and rest for the image preview itself?
Issue with the lightbox caused by this option of the Elementor https://gyazo.com/64d6ea0a0110b841fdc7325778c0da57
So, keep it disabled and check.
There is no option to use the vertical gallery for the mobile unfortunately.
sure thing. that sounds good. as far as the vertical galley goes, since that’s not an option without a plugin and dont want any plugins for that as the theme does a good job, as a workaround, is there any way to make the thumbnails 2 rows of 4 or something like that on the mobile?
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