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Single product page cache problem still exsist

This topic has 2 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Tony Rodriguez

atahan

Participant

July 21, 2023 at 18:41

Hi,

I am very sorry to my issue still exsist. On single product page builder cache problem is still exsist. https://prnt.sc/gzB31jsC0kI_

I have changed the background but it still takes old color. Could you help me with a solid solution please.

Site URL: http://marbleous.net/urun/mugla-siyahi-mermer-cilali/

Please, contact administrator
for this information.

#362627 Copied Theme version: 9.1.7

1 Answer

Tony Rodriguez

Support staff

July 22, 2023 at 07:08

Hello, @atahan,

Thank you for contacting us and for using XStore.

In order to resolve your issue, we recommend that you first update WordPress to the latest version and then Update the latest version of the Xstore theme and core plugin.

Please refer to the Theme Changelog for more information. https://xstore.8theme.com/update-history/

We kindly ask that you please read and follow the instructions written in our theme documentation here. https://xstore.helpscoutdocs.com/article/63-theme-update

After that We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
8Theme’s Team.

#362646 Copied
Tagged: page cache, problem, single product, solutions, themes, woocommerce, wordpress
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