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Single product builder issue - by eyupdmg

This topic has 29 replies, 3 voices, and was last updated 5 years, 5 months ago ago by eyupdmg

eyupdmg

Participant

June 15, 2020 at 15:32

Hi,
I’m using 2 language on my website. NL and FR. I want to display my one of the template in selected category but when i try to select categories in dropdown menu shows only NL languages categories.

Please have a look: https://prnt.sc/t05hft

Please, contact administrator
for this information.

#240871 Copied Theme version: 6.3.5 WooCommerce version: last

28 Answers

Olga Barlow

Participant

June 15, 2020 at 23:27

Hello,

Could you, please, provide us with FTP access to your site to check the issue with translation of the size guide in more detail?

Regards

#240908 Copied

eyupdmg

Participant

June 16, 2020 at 09:45

Sure

Please contact administrator
for this information.

#240962 Copied

Olga Barlow

Participant

June 16, 2020 at 21:40

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#241024 Copied

eyupdmg

Participant

June 20, 2020 at 21:42

Hi,
It’s not fixed? I’m waiting 4days.

Thanks

#241542 Copied

Rose Tyler

Support staff

June 22, 2020 at 08:39

Hello,

Sorry for the delay in answering. Please clear cache and check how it works now.
Let us know if you need any further assistance.

Regards

#241632 Copied

eyupdmg

Participant

June 22, 2020 at 11:10

Hi,

This is not fixed. Can you make 1 example for me please? Because i see just NL language.

Thanks

#241659 Copied

Rose Tyler

Support staff

June 22, 2020 at 14:57

Hi,

Please watch this video – https://dropmefiles.com/PiSew and here is a screenshot – https://prnt.sc/t4c2bx WPML loads categories of current language, you have a lot of these categories, so use search, as was shown in the video; or change the current language in the Dashboard (reload of the page with multiples templates is not obligatory).

Regards

#241675 Copied

eyupdmg

Participant

June 22, 2020 at 16:50

Can you also show me how you create multiple header for 2 language? I don’t see language in header builder.

Thanks

#241692 Copied

Rose Tyler

Support staff

June 23, 2020 at 10:10

Hello,

It works in a similar way, if you can’t see the desired page or category from start, use the search, for example, http://prntscr.com/t4uoav http://prntscr.com/t4upnw

Regards

#241783 Copied

eyupdmg

Participant

June 23, 2020 at 18:05

Sorry but it’s not work on multiple headers. Please make a try. You can see. Just make 2 headers. 1 for NL and 1 for FR. This is very important for my project and i’m still waiting 8 days for fixing.
Thanks

#241862 Copied

eyupdmg

Participant

June 23, 2020 at 22:33

As you can see on the video i can’t change SEARCH text to 2 languages (also logo).

https://www.youtube.com/watch?v=ZqZMLJO1x2I&feature=youtu.be

#241881 Copied

Olga Barlow

Participant

June 25, 2020 at 13:23

Hello,

We have checked your site and don’t see the mentioned issue while editing the header https://gyazo.com/5dbe0a0f153999995190f4d340e17398 and when check this without editor https://gyazo.com/0fdb7b55dda1a045b2ae2594a6092bff

Regards

#242096 Copied

eyupdmg

Participant

June 25, 2020 at 15:09

It works today well. But when i visit front-end on french language i see /222 characters right side on the top header.
Please visit french language on front-end and look at top header right side menu.

#242117 Copied

eyupdmg

Participant

June 26, 2020 at 08:47

like this

https://prnt.sc/t6rohs

#242238 Copied

Olga Barlow

Participant

June 26, 2020 at 17:30

Hello,

We have fixed the separator problem on the frontend but it looks that some additional option generates the notices. So, we need more time to find out which one. Our developers continue the investigation of the issue today and then on Monday. So, please, don’t change access before my next reply. Ok?

Regards

#242316 Copied

eyupdmg

Participant

June 26, 2020 at 18:00

OK
thanks

#242329 Copied

Olga Barlow

Participant

June 26, 2020 at 18:56

Thank you for your understanding.

Regards

#242341 Copied

eyupdmg

Participant

June 27, 2020 at 17:59

Hi,
after you fix this issue, header builder for french language it to much slowed and I can’t make any changing. It was before fixing this problem https://prnt.sc/t6rohs it was not so .

#242400 Copied

eyupdmg

Participant

June 29, 2020 at 12:47

I’m still waiting for fixing. This is very urgent. Because i should end this website in this week for my customer.

Thanks

#242536 Copied

Olga Barlow

Participant

June 29, 2020 at 16:36

Hello,

Take my great apologies for the delay! I’m working with my team to resolve the issue but we need more time to find solution to this issue. We do our best to fix as soon as possible but sometimes the process does not depend on our wishes.

Regards

#242589 Copied

eyupdmg

Participant

June 30, 2020 at 05:48

Oke. I’m waiting.
Thanks in advance

#242657 Copied

Olga Barlow

Participant

June 30, 2020 at 09:57

Hello,

Please, readd conditions for the FR header https://prnt.sc/t90igx and check.

Regards

#242675 Copied

eyupdmg

Participant

June 30, 2020 at 10:41

It’s resolved? Because i’m not home at this moment. If it’s resolved you make me so happy!

Thanks

#242678 Copied

eyupdmg

Participant

June 30, 2020 at 11:08

Hi,
I can save again. That’s absolutely great. I found one more issue. I just changed the search bar text in french. As you can see there is a word d’article. But when i save the changed text the system add slash after letter d. Please visit the french site and you can see what i mean.
Thanks in advance

#242683 Copied

Olga Barlow

Participant

June 30, 2020 at 14:45

Hello,

I’m so sorry that you faced such many issues using our header and single product builder. Multiple templates in combination with WPML and languages with special characters gave us some unexpected results and problems. Really sorry for this and thank you very much for your patience!

You can try again.

Regards

#242703 Copied

eyupdmg

Participant

June 30, 2020 at 16:08

I just added all french pages to french header and slash comes back to in searchbar. sorry but i’m really bored from this issues:
https://prnt.sc/t9ah8r
Thanks

#242717 Copied

Olga Barlow

Participant

July 1, 2020 at 08:09

Hello,

We have added the following code to child theme https://prnt.sc/t9597p Please, don’t remove it.

Regards

#242801 Copied

eyupdmg

Participant

July 1, 2020 at 10:58

This code doesn’t work. I’m wrongly close fhe ticket

#242823 Copied
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