Single Product Builder Add to Cart Doesn't Work

This topic has 7 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Ian F

  • Avatar: Ian_Clement_Fosgate
    Ian F
    Participant
    October 31, 2020 at 21:35

    I tried using single product builder and tried to add the “Add to Cart” tab but it looks messed up and doesn’t function when clicking on the options?

    I was hoping I could set the options in a dropdown with the option name and picture? IS this possible?

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2020 at 09:31

    Hello,

    Thanks for using our theme.
    1) Could you, please, provide temporary wp-admin access?
    2) There is no such possibility. But you can enable variation swatches and select “Image” type – https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Ian_Clement_Fosgate
    Ian F
    Participant
    November 1, 2020 at 17:39

    Temporary access sent. Currently having trouble to make the options work and sending the options selected to checkout or add to cart. Thank you!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 2, 2020 at 16:32

    Hello,

    You have enabled catalog mode that removed the Add to cart button http://prntscr.com/vby77x (Theme Options > WooCommerce > Shop > Catalog mode). I have disabled it and there is Add to cart button again.

    Regards

    Avatar: Ian_Clement_Fosgate
    Ian F
    Participant
    November 2, 2020 at 18:19

    Thank you! Though may I know why the options are not working when I try to select them? Even with the add to cart option. The options seem to be stuck and non-responsive to clicks.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 10:34

    Hello,

    Are you talking about the product on the home page http://prntscr.com/vcfwka ? Because selection works fine on the single product. Contact AliDropship plugin author to make it work on the home page because it does not work on the home page even with the default Storefront theme, not with our theme only.

    Regards

    Avatar: Ian_Clement_Fosgate
    Ian F
    Participant
    November 3, 2020 at 12:40

    I see. Thank you for the assistance!

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