• 

  Hunchback

  Participant

  March 9, 2015 at 16:22

  Hello,

  We recently found out that the add to cart button on a single product page on our site seems to not be functioning, it opens up the “loading” popup and it keeps spinning forever…

  Could you please have a look at it and let me know if it’s fixable, and how?

  Info in private section:

  Please, contact administrator
  for this information.

  #48311 Copied Theme version: 2.6 WooCommerce version: 2.3.5
  10 Answers
  

  basera

  Participant

  March 9, 2015 at 17:29

  Same issue here. Have just updated to latest version 2.6 and problem still exists.

  #48316 Copied Theme version: 2.6.2 WooCommerce version: 2.3.5
  

  Hunchback

  Participant

  March 10, 2015 at 09:34

  Hello,

  Can you guys please look into this more rapidily, it’s quite important since most clients buy things from the single product page, not the catalogue page… We’ve had people call us about the problem, but i can imagine many didn’t call and just abandoned, probably won’t come back since the first impression was of a broken site… This is quite important!

  #48387 Copied
  

  Stan Russell

  Participant

  March 10, 2015 at 11:23

  Hello,

  please navigate to Theme options > Single product page and disable Ajax “Add To Cart”

  Regards,
  Stan Russell.

  #48465 Copied
  

  Hunchback

  Participant

  March 10, 2015 at 11:29

  Hello,

  This seems to have fixed the problem, but will the ajax be fixed in the future? Having refresh-less browsing is always nice… 🙂

  #48467 Copied
  

  Stan Russell

  Participant

  March 10, 2015 at 11:53

  Hello,
  this problem is caused by Wishlist plugin. Please update Wishlist plugin to latest version.
  You can download it here: http://www.8theme.com/download-plugins/
  After that please delete file wishlist.php from /legenda/woocommerce and check ajax ‘Add to cart’ work.

  Regards,
  Stan Russell.

  #48477 Copied
  

  basera

  Participant

  March 10, 2015 at 14:52

  If disable Ajax “Add To Cart” than the whole button disappears.
  That’s a solution but not very useful for a webshop.

  #48553 Copied
  

  basera

  Participant

  March 10, 2015 at 15:06

  after checking Ajax again it’s working fine.
  The wishlist file I did not find.

  #48560 Copied
  

  Eva Kemp

  Participant

  March 10, 2015 at 15:41

  Hello,

  Is your issue resolved now?

  Thank you.
  Regards,
  Eva Kemp.

  #48584 Copied
  

  Hunchback

  Participant

  March 10, 2015 at 18:04

  I will try to reinstall the wishlist module when i have the time and get back to you. I have two business to run, so can’t always apply important changes to the web-shop, don’t have the tools etc where i am right now.

  However i am pretty sure we have the latest version of the Wishlist extension.

  #48631 Copied
  

  Eva Kemp

  Participant

  March 10, 2015 at 21:05

  Hello,

  Ok. Let us know if further assistance is required.

  Thank you.
  Regards,
  Eva Kemp.

  #48655 Copied
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