Single-page product images dissapears when variables are included on a given product

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Vaporizer
    Vaporizer
    Participant
    February 17, 2023 at 15:58

    Hi,

    Feature image dissapears after adding variation on a product.

    When color and size are selected on a given product (default mode) the featured image dissapears from the gallery slider. Furthermore you cannot click on the feature image from the gallery to display it on the main image holder. I have tried removing added CSS and function completely from the site but the issue remains the same. Is there any sollution to this issue?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2023 at 16:32

    Hello, Vaporizer,

    We have conducted an inspection of your single product page and have not identified any issues. We recommend that you clear your cache and check again. If the problem persists, please record a video of the issue and let us know which browser you are using.

    Kind Regards,
    8theme team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.