Since Dokan Update, Games Theme Is not Displaying Vendor Stores.

Solved3 replies2 participantsUpdated by Rose Tyler

  • Avatar: Binge
    Binge
    Participant

    Hello, I am using the xstore games theme and when I updated my dokan and woocommerce plugin, the vendor stores are not showing any images, such as the vendors store banner and product images. I believe its the theme because when I change the the to the twenty twenty theme, The vendore store banner and product images appear.

    Please, contact administrator
    for this information.
    #245132 Copied Theme version: 6.3.8 WooCommerce version: 4.3.1

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Provide URLs of pages where images are not shown.
    Also, provide temporary FTP access.

    Regards

    #245133 Copied
    Avatar: Binge
    Binge
    Participant

    https://villaincity.com/store/villaincity/

    Please contact administrator
    for this information.
    #245203 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    You provided FTP to empty directory http://prntscr.com/tno6xp Check the destination folder of the FTP user.
    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check images then.
    Let us know.

    Regards

    #245212 Copied

The issue related to '‘Since Dokan Update, Games Theme Is not Displaying Vendor Stores.’' has been successfully resolved, and the topic is now closed for further responses