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  Binge

  Participant

  July 23, 2020 at 07:32

  Hello, I am using the xstore games theme and when I updated my dokan and woocommerce plugin, the vendor stores are not showing any images, such as the vendors store banner and product images. I believe its the theme because when I change the the to the twenty twenty theme, The vendore store banner and product images appear.

  Please, contact administrator
  for this information.

  #245132 Copied Theme version: 6.3.8 WooCommerce version: 4.3.1
  3 Answers
  

  Rose Tyler

  Support staff

  July 23, 2020 at 07:45

  Hello,

  Provide URLs of pages where images are not shown.
  Also, provide temporary FTP access.

  Regards

  #245133 Copied
  

  Binge

  Participant

  July 23, 2020 at 20:46

  https://villaincity.com/store/villaincity/

  Please contact administrator
  for this information.

  #245203 Copied
  

  Rose Tyler

  Support staff

  July 24, 2020 at 07:31

  Hi,

  You provided FTP to empty directory http://prntscr.com/tno6xp Check the destination folder of the FTP user.
  Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check images then.
  Let us know.

  Regards

  #245212 Copied
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