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Simple Product does not show “Out of Stock”

This topic has 11 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by parshva

  • Avatar: parshva
    parshva
    Participant
    June 12, 2025 at 13:21

    When a simple product goes out of stock the Add to Cart button vanishes. The description of product is only shown. This is creating a confusion to online visitors. Is there any way we can show OUT OF STOCK message.

    #446980 Copied
    10 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 12, 2025 at 13:24

    Hello,

    Thank you for reaching out to us.

    Could you provide the URL and temporary wp-admin access?

    Warm Regards,
    The 8Theme Team

    #446981 Copied
    Avatar: parshva
    parshva
    Participant
    June 12, 2025 at 13:27

    sent

    Content is visible for topic creator and
    support staff only.
    #446982 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 12, 2025 at 13:46

    Hello,

    We appreciate your prompt response.

    Please go to XStore Builders > Single product builder > edit template > add Product Stock element to the desired place, and check the result after clearing cache.

    Warm Regards,
    The 8Theme Team

    #446984 Copied
    Avatar: parshva
    parshva
    Participant
    June 12, 2025 at 14:19

    I have added both Product Stock elements to the single page but it is not working. Request you to look into it.

    #446991 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 12, 2025 at 15:07

    Hello,

    Could you please provide a link to the product page in question?

    Best Regards,
    The 8Theme Team

    #446993 Copied
    Avatar: parshva
    parshva
    Participant
    June 12, 2025 at 15:16

    https://coldlavastudio.com/product/orthoceras-kuber-stone-pendant/

    #446995 Copied
    Avatar: parshva
    parshva
    Participant
    June 13, 2025 at 08:00

    Hi,

    I have shared one of the product link. Variable Products show the popup message.

    The out of stock issue is there in Simple Products. No message is shown.
    https://coldlavastudio.com/product/orthoceras-kuber-stone-pendant/
    Kindly look into it

    #447034 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    June 13, 2025 at 09:37

    Dear @parshva,

    We hope this message finds you well.

    We would like to inform you that the custom CSS code below was preventing the stock status from being displayed:

    
.single-product .stock {
    display: none;
}

    We have since removed this code, and the stock status is now displaying correctly.

    Could you please take a moment to review and confirm?

    Thank you for your attention.

    Best regards,
    The 8Theme Team

    #447036 Copied
    Avatar: parshva
    parshva
    Participant
    June 13, 2025 at 10:31

    Thank you

    #447045 Copied
    Avatar: parshva
    parshva
    Participant
    June 13, 2025 at 10:32

    Thanks for the support! My topic “Simple Product does not show “Out of Stock”” has been successfully resolved.

    #447046 Copied
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The issue related to '‘Simple Product does not show “Out of Stock”’' has been successfully resolved, and the topic is now closed for further responses

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