Sign up form when checkout, after latest update. Urgent!

This topic has 10 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

  • Avatar: cosmedia
    cosmedia
    Participant
    June 7, 2016 at 10:24

    Since the update people can’t check out anymore. They only get a sign up form when going from cart to checkout.

    I have sign up disabled.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: cosmedia
    cosmedia
    Participant
    June 7, 2016 at 10:31

    As I am in the road without a laptop I hope you guys can solve this. It’s very urgent

    Kinds regards,

    Johan

    Avatar: Eva
    Eva Kemp
    Support staff
    June 7, 2016 at 11:04

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: cosmedia
    cosmedia
    Participant
    June 7, 2016 at 12:06

    On this moment I can not get a hold of my ftp ip adress. But I do know my cpanel credentials where you can also access the ftp.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 7, 2016 at 13:05

    Hello,

    Could you please change language in cpanel to English as we can’t navigate there?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: cosmedia
    cosmedia
    Participant
    June 7, 2016 at 13:32

    Language has been changed

    Avatar: cosmedia
    cosmedia
    Participant
    June 7, 2016 at 15:59

    Did you have a look yet?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 7, 2016 at 18:44

    Hello,

    The issue has been fixed.
    Please clear browser cache and check the page.

    Regards,
    Eva Kemp.

    Avatar: cosmedia
    cosmedia
    Participant
    June 8, 2016 at 08:28

    Yes, it’s solved.

    Thank you!

    Also I just overwritten the files when updating the theme. Is the the right way of updating? Or remove theme and the upload latest version.

    Thanks

    Johan

    Avatar: Eva
    Eva Kemp
    Support staff
    June 8, 2016 at 08:38

    Hello,

    You did right overwriting the files.

    Regards,
    Eva Kemp.

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