Sign in page – Register form not working

This topic has 6 replies, 2 voices, and was last updated 10 years, 11 months ago ago by Eva Kemp

  • Avatar: WaniCreative
    WaniCreative
    Participant
    January 2, 2015 at 16:49

    Hi,

    I’m currently setting up this theme for a tea shop.
    I just noticed that when I click on the sign in tab (top bar) it takes me to the my account page.

    This page presents me with the login form and the register form. If I register from that specific form nothing happens. Could you please let me know if you can help me with this?

    Thank you so much,
    Marcela

    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    January 2, 2015 at 18:50

    Hello,

    What theme version are you using? Is it the latest 2.5 version?
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: WaniCreative
    WaniCreative
    Participant
    January 2, 2015 at 18:54

    Hello,

    I’m using version 2.4.1.

    Thank you for getting back to me!

    Regards,
    Marcela

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    January 2, 2015 at 19:46

    Hello,

    You need update the theme to the latest 2.5 version.
    Please do this but don’t forget to create a back up of the files and database before update!
    How to update the theme is shown in our video tutorial:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: WaniCreative
    WaniCreative
    Participant
    January 5, 2015 at 13:19

    Hi Eva,

    Thank you very much for this!
    It worked!

    Have a great day!

    Regards,
    Marcela

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 16:04

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

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