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SIGN IN page blank. - by Roobinda - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Rose Tyler

Roobinda

Participant

November 24, 2017 at 15:48

Hi there.

For some reason the LOG IN and REGISTER forms on the SIGN IN/MY ACCOUNT page have disappeared!
I have ‘Enable customer registration on the MY ACCOUNT page’ checked.

Any idea why this could be?

Also, i have a REGISTER button in the top bar next to SIGN IN. I need this to be hidden when the customer is logged in. How would I do this?

Thanks in advance.

Reuben.

Please, contact administrator
for this information.

#178640 Copied Theme version: 2.0 WooCommerce version: 3.2.5

5 Answers
Rose Tyler

Support staff

November 24, 2017 at 16:06
Hello,

1. Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Also, please check the situation with Storefront theme – official WC theme. Let me know results.

2. You added registration link as widget in Right side top bar area https://prnt.sc/hepu6w, but it is not our registration form, so it is not hidden after user authorization on site.
You may add this code in Custom css:

.logged-in #text-2 .textwidget { display: none; }

To make registration works as on our demo – http://prntscr.com/hepxd0

Regards
#178644 Copied
Roobinda

Participant

November 24, 2017 at 17:57

Hi Rose. Your code for the ‘register’ link works well. Thank you.

I have deactivated 3rd party plug ins and it makes no difference. I also installed Storefront and the LOG IN/REGISTER form are still missing from the MY ACCOUNT page.

Help!

#178670 Copied

Rose Tyler

Support staff

November 27, 2017 at 09:01

Hello,

Sorry for the delay due to the weekends.

This means that problem doesn’t relate to theme and you need to contact woocommerce support.

Regards

#178710 Copied

Roobinda

Participant

November 27, 2017 at 14:12

Okay thanks Rose i fixed this issue.

However, I need to update these plugins: Visual Composer and Ultimate Add-Ons for VC.
Obviously they came with Classico theme so I have no product reg. numbers.
How can i update them?

Many thanks.

Reuben.

#178769 Copied

Rose Tyler

Support staff

November 27, 2017 at 14:16

Hello,

I am glad that you sorted out. You’re welcome!
Please read https://www.8theme.com/faq/ (How to update plugins included in theme?).

Regards

#178770 Copied
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