Sidebar widget disappearing on some catergories

This topic has 4 replies, 2 voices, and was last updated 1 year, 2 months ago ago by Rose Tyler

  • Avatar: Ger Shiel
    Ger Shiel
    Participant
    December 7, 2022 at 12:40

    Hi, I have two problems that I cannot solve with the xstore theme.
    I have some catergories that is not displaying the side widget – it is on the page but in the bottom left hand corner off the screen .
    I also have products displaying badly in the products section. It is set to 3 products but some are squashed together.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 13:31

    Hello,

    Thanks for using our theme.
    Your site is under maintenance mode, so we can’t check it.
    Please provide temporary wp-admin access via the Private Content area. Also, provide screenshots of problems.
    You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

    Regards

    Avatar: Ger Shiel
    Ger Shiel
    Participant
    December 7, 2022 at 17:48

    Hi,

    I have created a new user. Could you please have a look?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 21:19

    Hello,

    We can’t log in (the password is incorrect). Please check.

    Please try: Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off. Then check your Shop page.

    Regards

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