Sidebar on Single Product Page Pushes the Content Down

This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

  • Avatar: valliegrl
    valliegrl
    Participant
    December 19, 2015 at 19:36

    When you view an individual product, the sidebar pushes the tabbed content below the sidebar. See this page for an example: https://exthandshears.com/product/optima-shears/

    Can you help?

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 20, 2015 at 10:58

    Hello,

    Please check if responsive design is enabled in Theme Options > Responsive.
    Enable it.

    If the issue still persists, provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: valliegrl
    valliegrl
    Participant
    December 22, 2015 at 19:04

    Hi Eva,

    The responsive is already turned on. I’ve added our login details in the private content.

    Thanks,

    Valorie

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 23, 2015 at 14:47

    Hello,

    WP admin credentials are incorrect.
    Please check them.

    Also as I see tabs are shown in the page container, not only under sidebar:
    http://storage9.static.itmages.com/i/15/1223/h_1450878416_8034877_ba49887375.png

    Please clarify what you want to achieve.

    Regards,
    Eva Kemp.

    Avatar: valliegrl
    valliegrl
    Participant
    December 23, 2015 at 18:55

    The product info tabs should be below the main content on the page, but instead it shows in the page below the sidebar. I want it to show up below other product elements inside the page container that also includes the sidebar.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 24, 2015 at 10:22

    Hello,

    I’ve changed “Large resolution from” value to 1200 in Theme Options > Responsive.
    Now the content is shown the same way as on our demo. Please compare: https://www.8theme.com/demo/legenda/shop/fashion-jacket-copy/

    Regards,
    Eva Kemp.

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