Sidebar not showing on the side - by Linden57

This topic has 9 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Robert Hall

  • Avatar: Linden57
    Linden57
    Participant
    September 24, 2014 at 21:27

    Hi.

    We just upgraded the site to the latest version of Blanko Theme, but we are having issue with displaying the sidebar on the left.
    For the installation we upload the template via FTP and activated it, but for some reason we are not able to get neither primary nor secondary widget to show on the site, but all widgets that we added under “Primary widget area” are displaying below the main content of the site instead to be on the left.
    The same is with the Blog section.

    Here is an example page of our site that shows this issue – http://quilldriverbooks.com/craven-street-books/

    Could you please help us in this to get the sidebar and widgets working?

    Thank you in advance!

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 24, 2014 at 23:49

    Hello,

    Please provide us with FTP and wp-admin panel credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Linden57
    Linden57
    Participant
    September 25, 2014 at 02:50

    Thank you Eva.
    I am sending you the credentials.

    Thank you in advance!
    Michael

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 25, 2014 at 08:45

    Hello Linden57,

    Sorry, but I can’t follow your link. Have an error.
    Please provide us with link to the page as well.

    Regards,
    Robert Hall.

    Avatar: Linden57
    Linden57
    Participant
    September 25, 2014 at 15:34

    Thank you Robert.

    We had a server issue last night. Now everything is good and the server and the website are running fine.

    Michael

    Please, contact administrator
    for this information.
    Avatar: Linden57
    Linden57
    Participant
    September 27, 2014 at 02:35

    Hi Eva & Robert.

    Did you get a chance to see what the issue could be and how could be fix?

    Thank you in advance!

    Michael

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 27, 2014 at 09:00

    Hello,

    I’ve clicked save changes in Theme Options and the sidebar goes to the left. Check it now.

    Regards,
    Robert Hall.

    Avatar: Linden57
    Linden57
    Participant
    September 28, 2014 at 19:57

    Thank you so much Robert.

    It is greatly appreciated!

    Now everything is working and displaying properly.

    Thank you so much for your help.

    Michael

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 29, 2014 at 07:30

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Robert Hall.

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The issue related to '‘Sidebar not showing on the side’' has been successfully resolved, and the topic is now closed for further responses

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