Sidebar not showing on new page, however it is showing on shop pages

This topic has 4 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

  • Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    June 8, 2023 at 18:06

    Hello,
    We want to create a category page with sidebar so we can show the filters but sidebar not showing on the page when preview it,
    we create a test page show a certain category which has several filters but filter area show as blank, please see the screen shot
    https://prnt.sc/k00RGMuXM0so
    the backend page setting please see the screen shot
    https://prnt.sc/DmducaD6DXal
    However sidebar is showing on shop pages and category pages
    https://prnt.sc/drHTekdCP_3p
    please let us know what we have to do to show up the sidebar on custom pages.

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 9, 2023 at 06:44

    Hello, slw250@hotmail.com,

    If you would like to display the sidebar on custom pages, please edit the page and navigate to XStore Options > Layout > Sidebar Position, where you can select either Left or Right and click Update.

    For further reference, please watch this video: https://streamable.com/sun3po

    We hope this helps to resolve your issue.

    If you have any additional questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: slw250@hotmail.com
    slw250@hotmail.com
    Participant
    June 9, 2023 at 12:01

    Thank you for your reply, It seems to do right and left but no data showing up. please see the admin login information so you can login and test it

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2023 at 13:51

    Hello,

    Thank you for your response.

    Unfortunately, WooCommerce does not have the option to create multiple shop pages, nor does it have the option to display filter widgets and shop toolbar on any page other than the shop page and product categories. You may be able to find third-party plugins to implement this, but we do not have any specific suggestions.

    To open the page of the category go to Dashboard > Products > Categories > hover over the category and click on view – https://prnt.sc/quKmX7Ec3k4L

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

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