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  Keira_girl

  Participant

  June 10, 2026 at 10:45

  Hello team,
  After the latest updates, my fixed filter at the left side doesn’t work correctly.
  As you can see in private area, nothing appears when clicked, only the sidebar opens.
  If possible, guide me please through the correct steps to fix it, or if it needs your curation, please see private area for credentials.

  Thanks in advance!

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  1 Answer
  

  Ayan Rahman

  Support staff

  June 10, 2026 at 12:56

  Hi,

  Thank you for reaching out to us.

  To assist you more effectively, we kindly request that you provide the URL of the page from your screenshot and record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Warm Regards,
  The 8Theme Team

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  support staff only.

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