Sidebar active on homepage – this was not selected.

This topic has 8 replies, 2 voices, and was last updated 1 months ago ago by Alex Carter

  • Avatar: Sitewideuk
    Sitewideuk
    Participant
    November 1, 2025 at 14:37

    Hey guys, while starting to make changes the right sidebar seems to have added itself to the home page which has thrown the layout to the left.

    This has not been selected anywhere. Could you have a look?

    Very odd behaviour. I’m also having issues getting my style changes to display.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 1, 2025 at 20:27

    Hello,

    Thank you for reaching out to us. We appreciate you bringing this matter to our attention.

    It seems that you were using a child theme and then activated the parent theme (the Theme Options configurations for these themes are different). To resolve your request, we have activated the child theme on your site via Appearance > Themes.

    Please clear your cache and check the result — visually, it looks much better now.

    Best regards,
    8Theme’s Team

    Avatar: Sitewideuk
    Sitewideuk
    Participant
    November 2, 2025 at 13:04

    Thank you – the header color changes are still not visible on the frontend? Could you see what the issue is?

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 2, 2025 at 21:19

    Hello,

    Please clear the cache and check how it works now.

    Best regards,
    8Theme’s Team

    Avatar: Sitewideuk
    Sitewideuk
    Participant
    November 3, 2025 at 08:55

    I have cleared the Elementor cache, I do not have a cacing plugin installed and i have tried different devices and private browsig windows. What am i missing?

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 3, 2025 at 09:44

    Hello,

    What browser do you use? Please read this article – https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

    Warm Regards,
    The 8Theme Team

    Avatar: Sitewideuk
    Sitewideuk
    Participant
    November 3, 2025 at 09:47

    I have advised that i have already done this – can you confirm the header colour scheme you are seeing? I have tried on Firefox, Chrome and Safari and on my iPhone all are still showing green instead of pink.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 3, 2025 at 10:20

    Hello,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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