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Showing wrong products price in user page

This topic has 6 replies, 4 voices, and was last updated 3 weeks, 3 days ago ago by Alex Carter

Octatech

Participant

January 13, 2025 at 11:04

Showing the price of product with out tax included, and I have (Yes, I will enter prices inclusive of tax) enabled this settings still not included tex in product price.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#430353 Copied Theme version: 9.4.6

5 Answers

Rose Tyler

Support staff

January 13, 2025 at 11:40

Hello, Octatech,

Could you please test if the same behavior occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the situation may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

#430362 Copied

Dsonmart

Participant

August 5, 2025 at 17:40

Did you get a solution for this? I have the same issue.

#451942 Copied

Alex Carter

Support staff

August 6, 2025 at 07:46

Hello, Dsonmart,

Thank you for getting in touch with us.

Could you please test if the same behavior occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the situation may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Thank you in advance for your cooperation.

Best regards,
8Theme’s Team

#451967 Copied

Dsonmart

Participant

August 6, 2025 at 09:21

Yes, I have checked the same. It is not working with other themes as well. But what is the solution? Maybe it is because of one of your plugins. I am not sure, but it should work normally.

#451983 Copied

Alex Carter

Support staff

August 6, 2025 at 09:42

Hello, Dsonmart,

Thank you for reaching out to us.

In this case, we kindly recommend reaching out to the official support team of the WooCommerce plugin via the following link:
https://wordpress.org/support/plugin/woocommerce/

Additionally, to rule out any potential conflicts with third-party plugins, we suggest temporarily disabling them and conducting another test.

Warm Regards,
The 8Theme Team

#451986 Copied
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