Return to previous page

Showing wrong product price in product page

This topic has 7 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

Octatech

Participant

January 28, 2025 at 11:01

Showing wrong product price in product page for a specific category, category is “Men -Compression” Please check and resolve this issue permanently because I have been facing this issue for long time.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#432534 Copied Theme version: 9.4.7

6 Answers

Rose Tyler

Support staff

January 28, 2025 at 11:46

Hello, Octatech,

Thank you for reaching out to us.

1/ Do the update – https://prnt.sc/wYWS5Hp70Sig

2/ Please check Woocommerce > Status > Logs > fatal error file to find out the reason for the problems.

Best regards,
8Theme’s Team

#432543 Copied

Octatech

Participant

January 28, 2025 at 12:40

I saw Woocommerce > Status > Logs > fatal error file, but I do not understanding the reason for the problem, Please help.

Files is visible for topic creator and
support staff only.

#432551 Copied

Rose Tyler

Support staff

January 28, 2025 at 13:27

Hello, Octatech,

https://prnt.sc/TRJzXlU_7y_h – you need to disable this plugin or contact the support team of the plugin directly.

Best regards,
8Theme’s Team

#432556 Copied

Octatech

Participant

January 29, 2025 at 08:49

Sorry, I do not disable this plugin because I need the product size chart, so please provide any other solution.

Files is visible for topic creator and
support staff only.

#432637 Copied

Rose Tyler

Support staff

January 29, 2025 at 09:07

Hello, Octatech,

Have you reached out to the author of the plugin in question? Please note that the error log from WooCommerce indicates the issue originates from this third-party plugin. This is not a conflict with our theme but rather a problem within the plugin itself, which needs to be addressed by the plugin’s developers.

If the plugin is essential for your website, you may consider temporarily disabling it to test whether this resolves the issue with the prices or if there is another underlying cause for the problem.

Additionally, could you please test if the same pricing issue occurs when using a default theme, such as Storefront? (You can switch themes via Appearance → Themes). If the issue persists regardless of the theme being used, it would confirm that the problem is unrelated to the theme. In such a case, we recommend reaching out to WooCommerce plugin support for further assistance: https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

#432638 Copied

Andrew Mitchell

Support staff

January 30, 2025 at 10:46

Dear Octatech,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#432784 Copied
Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Showing wrong product price in product page’' has been successfully resolved, and the topic is now closed for further responses

Showing wrong product price in product page

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection