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Show hierarchy not showing all the cateogires

This topic has 6 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

cloudtechltd

Participant

June 8, 2021 at 10:06

Dear Support Team,

For some reason on the shop page it’s not loading all the subcategories on the shop sidebar widget, but if I enable Show as dropdown it loads all the subcategories.

Can you please check and let us know the issue.

Thank You

#290241 Copied Theme version: 7.2.10 WooCommerce version: 5.3.0

5 Answers

Rose Tyler

Support staff

June 8, 2021 at 10:33

Hello,

Could you provide temporary wp-admin access?

Regards

#290246 Copied

cloudtechltd

Participant

June 8, 2021 at 10:37

Please see the credentials:

Thank You

Please contact administrator
for this information.

#290247 Copied

Rose Tyler

Support staff

June 8, 2021 at 10:44

Clear cache and check now.

Regards

#290250 Copied

cloudtechltd

Participant

June 8, 2021 at 12:22

Yes all good now, what was the issue ?

#290262 Copied

Rose Tyler

Support staff

June 8, 2021 at 12:30

I’ve changed settings in Theme Options > WooCommerce > Shop > Shop page Filters

Regards

#290263 Copied
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The issue related to '‘Show hierarchy not showing all the cateogires’' has been successfully resolved, and the topic is now closed for further responses

Show hierarchy not showing all the cateogires

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