Is it possible to add the brand logo on the product detail page ? If possible clickable to overview of products of brand
This topic has 18 replies, 3 voices, and was last updated 1 week, 1 day ago ago by Jack Richardson
Is it possible to add the brand logo on the product detail page ? If possible clickable to overview of products of brand
Hi,
Thank you for reaching out to us.
Please edit the single product builder template > https://prnt.sc/DF0GTQaakDgL
Warm Regards,
The 8Theme Team
Logo not showing 🙁
Hi,
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
I send you a private msg
Hi,
Here is an example for you – https://gyazo.com/45d763999aad147425cf249710776b15
Warm Regards,
The 8Theme Team
That look good can I make it clickable to the page of the brand ?
Hello @Visenco,
Please, check the link setting in such widget -> https://gyazo.com/4be40734e533cd0894cde7f7fdfbef2e
Kind regards,
Jack Richardson
The 8theme’s team
When I click on the logo, one page is corrupted, how can I fix this https://arjanenco.visenco.nl/brand/pme-legend/
This one is working perfect https://arjanenco.visenco.nl/brand/blue-industry/
And is it possible to edit the brand page with a different header etc ?
Hello @Visenco,
We have noticed a fatal error on one of your brand archive page: https://prnt.sc/xfK5TJtdNzd2. If you would like our assistance in resolving this issue, please provide us with the correct wp-admin access details via private content.
You can create different header templates in our XStore Builder (Header Builder) and assign custom conditions: https://prnt.sc/vMmcwSLy3VJe. Additionally, you can create separate archive product templates for your brand pages using the same conditional settings.
For more information, please refer to the Elementor documentation: https://developers.elementor.com/docs/theme-conditions/
XStore theme documentation: https://www.8theme.com/documentation/xstore/
Best regards,
Jack Richardson
The 8Theme’s Team
Hereby
Hello,
Could you please provide us also, temporary FTP access? We will check what can be done to help you.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Kind regards, Jack Richardson
The 8theme’s team
We have file organizer and WP-phpmyadmin installed, that should be enough I think, if you need more please let me know
Hello @Visenco,
After reviewing your brand archive (https://arjanenco.visenco.nl/brand/pme-legend/) with the reported issue, we noticed that no products are displayed on the page and no error message appears. Could you please confirm whether the content of the archive template has been removed? We would be happy to assist you once the issue has been recreated.
Best regards,
Jack Richardson
The 8Theme’s Team
Page is back again
Hello @Visenco,
Please check it now. The fix has been applied to the XStore Core files and will be included in the upcoming theme update.
Best regards,
The 8Theme Team
I am now getting products in the overview that are not published and when clicking on them it redirects to the home page.
Hello @Visenco,
You are using an additional plugin that allows variable products to be separated into variations: https://prnt.sc/-3_D0InjddVj. On your brand archive page, there are many products displayed; however, only the following ones appear to be broken: https://prnt.sc/KNPakVbeDH-f. We were unable to locate these products in your backend.
Additionally, these items do not have prices, titles, or other details, and we could not find any indication that they are assigned to this brand (https://prnt.sc/wE-ltnVRyBJ3 -> https://prnt.sc/Z-USYxpTYAl7). The other items displayed on your page are correctly redirected to their respective single product pages: https://prnt.sc/ySZtoL_ZPc7n.
This suggests that the products were likely imported from another store, and some issues occurred during the import process. If you can locate the original broken products in your backend, please try resaving them and then check again.
Best regards,
Jack Richardson
The 8Theme’s Team
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