This topic has 5 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler
i am trying to edit my shop page and there is that stattic block that i want to change, but it wont change on the page and the new short code does not work
and even when i delete the short code or turn of the banner it still shows on my website. so i cant change it nor remove it
Hello, Henkjan1992,
Thank you for reaching out to us with your concern.
Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
In the event that you are utilizing a cache plugin and CDN, we recommend temporarily disabling them.
Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.
Best regards,
The 8Theme Team
i did turn them all off still same problem, but i made you a temporary wp admin see private section.
Hello, Henkjan1992,
We appreciate your prompt response.
1/ https://prnt.sc/01JU4wo_JiqN > https://prnt.sc/Rg2gbwBQ4TQ8 https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
2/ Lisences for plugins are not required, please read these articles – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
This is not only our practice but all the theme authors from ThemeForest.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
The 8Theme Team
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