Return to previous page

Shopping Cart widget redirect to the cart page

This topic has 11 replies, 3 voices, and was last updated 9 months ago ago by Andrew Mitchell

Jari de Boer

Participant

June 4, 2024 at 08:19

Goodmorning,

When I use the shopping cart widget for in my menu. Then I get redirected to my cart page. instead of showing the off-canvas.

What settings should I change for this?

#398024 Copied Theme version: 9.3.10

10 Answers

Tony Rodriguez

Support staff

June 4, 2024 at 10:01

Hello, @Jari de Boer,

Thank you so much for purchasing our theme and contacting our support center.

We are writing to provide you with detailed instructions on how to set up the off-canvas mini cart for your website. Please follow the steps outlined below:

1. Navigate to Xstore > Xstore Builders.
2. Select ‘Header’ and edit the current active header using Elementor.
3. Within Elementor, go to the Cart Widget and click on the General Tab.
4. Locate ‘Content Type’ and select “Off Canvas” from the options available.
5. Click “Update” to save the changes.

For your reference, we have included an image in the private content area of our website that may assist you with this process.

Should you need any further assistance or have any questions, please do not hesitate to contact us. We are here to help.

Kind regards,
The 8theme Team

Please contact administrator
for this information.

#398044 Copied

Jari de Boer

Participant

June 4, 2024 at 10:17

Sadly, the solution does not work. In fact, this was already in place. Do you happen to have another solution? At other sites the mini menu cart does

Files is visible for topic creator and
support staff only.

#398047 Copied

Tony Rodriguez

Support staff

June 4, 2024 at 11:43

Hello, @Jari de Boer,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#398059 Copied

Jari de Boer

Participant

June 4, 2024 at 11:47

Hereby the information

Please contact administrator
for this information.

#398060 Copied

Tony Rodriguez

Support staff

June 4, 2024 at 12:28

Hello, @Jari de Boer,

Upon reviewing the login details provided in the private content section, we regret to inform you that we are unable to access the backend of your website. To facilitate our continued support, we kindly request that you provide us with administrator login credentials.

Please follow the steps outlined below to create a new administrator account:

1. Navigate to the Dashboard, select ‘Users’, then click on ‘Add new’.
2. Assign the role of ‘Administrator’ to the new account.
3. For guidance, please refer to the image provided here: [http://prntscr.com/s3rc9m](http://prntscr.com/s3rc9m)
4. Once the account is created, please share the username and password with us via the Private Content area. For reference, see this image: [http://prntscr.com/s5mao7](http://prntscr.com/s5mao7)
5. You may use any email address for the new account; it does not need to be your personal email.

We appreciate your cooperation and look forward to your prompt response so we can proceed efficiently.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

#398068 Copied

Jari de Boer

Participant

June 4, 2024 at 13:03

Is it possible right now?

#398076 Copied

Tony Rodriguez

Support staff

June 4, 2024 at 13:53

Hello, @Jari de Boer,

We are pleased to inform you that the issue you reported has been successfully resolved by deactivating the preloader from the site settings.

For your reference, please review the images provided in the private content area.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#398084 Copied

Jari de Boer

Participant

June 4, 2024 at 14:08

Hmm okay thanks!
But for now I can’t set an pre loader?

#398089 Copied

Tony Rodriguez

Support staff

June 5, 2024 at 05:24

Hello, @Jari de Boer,

Regarding the site preloader, it can be activated via XStore > Theme Options > General > Site preloader.

We hope this helps. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#398164 Copied

Andrew Mitchell

Support staff

August 30, 2024 at 13:10

Dear Jari de Boer,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#412377 Copied
Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Shopping Cart widget redirect to the cart page’' has been successfully resolved, and the topic is now closed for further responses

Shopping Cart widget redirect to the cart page

Recent Community Activity

WaawStore started a topic

Filip replied in

Styleverse started a topic

Ben okoth started a topic

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection