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Shopping Card empty by login on checkout page

This topic has 3 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Marcel

Marcel

Participant

August 31, 2022 at 11:48

When customers add item to there shopping card and proceed to the checkout page its all ok.. but when on the checkout page login the complete shopping card is empty

see also vid in private

Please, contact administrator
for this information.

#332856 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2

2 Answers

Awais Ahmed

Participant

September 1, 2022 at 08:37

Hello, @Marcel,

Can you please check it once by activating the default WordPress theme like Twenty Twenty Two OR Storefront, just to make it sure that the issue is with our theme or not? and check the behavior with them, and let me know the result.

Regards 8Themes Team.

#332923 Copied

Marcel

Participant

September 1, 2022 at 12:58

check,…

i have installed Twenty Twenty Two and encountered the same issue, deactivated all non essential plugin and it works again.

so its not the template as it seems now, need a lot of debugging to fix this.. but its not the template so close the issue

#332966 Copied
Tagged: empty checkout, login, persuasive, shopping cart, woocommerce, wordpress themes
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The issue related to '‘Shopping Card empty by login on checkout page’' has been successfully resolved, and the topic is now closed for further responses

Shopping Card empty by login on checkout page

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