Shopmessage appears twice from the customizer and update problem

This topic has 7 replies, 3 voices, and was last updated 4 days, 13 hours ago ago by Alex Carter

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    June 10, 2025 at 22:32

    hello, together

    I have the problem that the shopmessage appears twice…… the shiopmessage I create in the cutomizer.SIe my website.

    up dates for woocomerce are missing in the theme… see my screensot… what is the best way to do this?

    lg oliver

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    Files is visible for topic creator and
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    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 11, 2025 at 08:26

    Hello,

    Thank you for reaching out to us.

    We kindly ask for your patience while we prepare the next theme update. In the meantime, you may use the following custom CSS code as a temporary solution:

    .demo_store:first-child {
        display: none;
    }

    Warm Regards,
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    June 11, 2025 at 13:01

    hello , yes, thank you very much but what is this code good for now? I have reported two problems….. awww 😀

    the second problem is that the store message is somehow displayed twice– the code didn’t help….

    the problem is still there

    see screenshot……

    Files is visible for topic creator and
    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 12, 2025 at 07:36

    Hello, Oliver Theiß

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 12, 2025 at 12:40

    Hello, Oliver Theiß,

    We have resolved the issue related to outdated files and the duplicated notice. Kindly check and confirm at your convenience.

    Best regards,
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    June 14, 2025 at 15:01

    thank you and have a nice weekend. .:))

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 14, 2025 at 15:47

    Hello,

    You’re most welcome!

    Warm Regards,
    The 8Theme Team

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