Shop Sidebar Categories Widget & Translations

This topic has 10 replies, 2 voices, and was last updated 1 year, 1 month ago ago by Rose Tyler

  • Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 16, 2023 at 13:39

    Hi,

    I need to set the shop sidebar categories widget to display or change categories by language while browsing in the shop. Right now it seems to have problems doing that. Do I need to somehow set the widgets translatable with WPML or what are the options to achieve that?

    Br,
    Henrik

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2023 at 15:10

    Hello,

    To display a widget in all languages, please go to Appearance > Widgets > settings of widget > Display on language > All languages https://prnt.sc/UOjhB5UnZT7j

    For more information, please refer to the WPML documentation: https://wpml.org/documentation/getting-started-guide/translating-widgets/

    Best Regards,
    8Theme’s Team

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 16, 2023 at 17:57

    Well the problem at the moment is when I set it to all languages it actually does display the categories in all languages but I need it be show only English when it is chosen from the language switcher. I thought I had some categories in the wrong language if I look at the categories by language in WooCommerce but that doesn’t seeb to be the issue. I also added a picture and highlighted the area. Basically I need the shop sidebar widget to be different according to language but right now it seems it’s not enabled also. The previous version of the site used the function so you could edit the widgets as blocks and choose the language.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 09:11

    Hello, Henrik Kriiger,

    We would recommend you contact WPML support about it.

    Please do not hesitate to contact us if you require any other assistance from our side.

    Kind Regards,
    8theme team

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 17, 2023 at 10:33

    I don’t have access to WPML support because an other developer has purchased the plugin but isn’t there any options to activate to edit and set the widgets as blocks according to a language like with the previous versions of X-Store?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 11:17

    Hello, Henrik Kriiger,

    The Product Categories widget is a default widget of the WooCommerce plugin, and its options are not dependent on our theme.

    Kind Regards,
    8theme team

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 17, 2023 at 15:35

    I contacted our previous developer who had purchased the all bundle WPML years ago so the product is activated but they don’t provide support for him anymore as they have updated their policy so we can’t create a ticket in the WPML support forum. Is there anyone from your team who could do it?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2023 at 08:53

    Hello, Henrik Kriiger,

    Have you been able to resolve the issue?

    Yes, you can add 2 Product Categories widgets to the Shop sidebar and select to display them for different languages.

    Kind Regards,
    8theme team

    Avatar: Henrik Kriiger
    Henrik Kriiger
    Participant
    January 18, 2023 at 13:42

    Hi!

    I discocered that option also but right now the categories widget still seems to display some wrong categories that are not even visible via WooCommerce categories according to that language. I think some WPML and WooCommerce translatsion configurations need some tweaking (maybe the url structure?). I’ll let you know when I have set up the environment so you could take a look at it yourself.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2023 at 11:08

    Hello, Henrik Kriiger,

    In this case, we recommend reaching out to the WooCommerce support team – https://wordpress.org/support/plugin/woocommerce/ .

    As far as we can see, the issue is out of our scope, so unfortunately we cannot help.

    Thank you for your cooperation and understanding.

    Please let us know if you require any other assistance.

    Kind Regards,
    8theme team

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