Return to previous page

Shop page sidebar is not appearing in desktop, tablet and mobile

This topic has 5 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell

Jegadesh A

Participant

November 15, 2024 at 09:54

I have set the sidebar position to Inherit in the shop page settings and also selected the sidebar position in the theme options. But still i don’t see the side bar in Shop page.
I also set the sidebar for mobile as Off-Canvas, but that is also not working.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#423556 Copied Theme version: 9.4.4

4 Answers

Tony Rodriguez

Support staff

November 15, 2024 at 12:16

Hello, @Jegadesh A,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your site to verify the changes.

Upon review, we noticed that you are utilizing a custom layout for the Shop page under **XStore Builders > Product Archive Builder**. Should you wish to make any modifications, we recommend referring to our theme documentation, which can be found here: [XStore Products Archive Builder with Elementor] https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We trust this information will be helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#423597 Copied

Jegadesh A

Participant

November 15, 2024 at 16:35

Thank you. Can you please tell me what was missing? I have been trying to fix it for the past two days, but couldn’t figure iwhat was wrong.

#423694 Copied

Tony Rodriguez

Support staff

November 16, 2024 at 05:01

Hello, @Jegadesh A,

Thank you for your response.

It appears that you are utilizing a custom layout for the Shop page under **XStore Builders > Product Archive Builder** on your website. Additionally, you have made customizations under **Theme Options > WooCommerce**, which may be the cause of the issue you are encountering.

Allow me to clarify the situation:

– If you are using a custom layout for the Shop page under **XStore Builders > Product Archive Builder**, you will need to modify it using Elementor. For detailed instructions, please refer to our theme documentation here: [XStore Products Archive Builder with Elementor] https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

– Alternatively, if you are using the default layout for the Shop/Archive page, you can make the necessary adjustments via the **Customizer** mode (Theme Options > WooCommerce).

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#423735 Copied

Andrew Mitchell

Support staff

November 19, 2024 at 06:54

Dear Jegadesh A,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424086 Copied
Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘Shop page sidebar is not appearing in desktop, tablet and mobile’' has been successfully resolved, and the topic is now closed for further responses

Shop page sidebar is not appearing in desktop, tablet and mobile

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection