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"shop" page problem - by edumi

This topic has 11 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

edumi

Participant

June 24, 2020 at 14:41

Hi my product related page have some problem
1) Home page: Flash sale column: Product hover > The 3 icon (View, cart and wishlist) is misalign
2) Homepage > Flas sale column > Product doesn’t look out all the time. To reproduce, keep refreshing. (sometimes load out all, sometimes took a long time to load)
3) Shop page: View 12 products (the dropdown selection), however only 8 products are shown.

#241988 Copied Theme version: 6.3.1 WooCommerce version: 5.4.1

10 Answers

Rose Tyler

Support staff

June 24, 2020 at 16:11

Hello,

1) I do not see any problem – http://prntscr.com/t5pev6 Please provide a screenshot.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
2) Try to disable Lazy loading in settings of Products element, clear cache, and check how it works then.
3) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Products Per Page
Either disable the WooCommerce Infinite scroll plugin or set it up according to the documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#242000 Copied

edumi

Participant

June 27, 2020 at 15:59

1) Please refer here: https://prnt.sc/t7i7cp
The color of ‘cart’ is changed. How can i change it back to transparent?

#242390 Copied

Rose Tyler

Support staff

June 27, 2020 at 16:10

Could you, please, provide temporary wp-admin access?

Regards

#242393 Copied

edumi

Participant

June 27, 2020 at 16:35

Sure. Please view in private content area

Please contact administrator
for this information.

#242397 Copied

edumi

Participant

June 27, 2020 at 19:26

2) Can i have the path to disable lazy loading?

#242404 Copied

Rose Tyler

Support staff

June 28, 2020 at 08:44

Hi,

1) Please set administrator role for the user in Dashboard.
Also, update XStore Core plugin.
2) Open settings of element and disable it there, or Theme options > Speed Optimization > change Image Loading Type. On most of our demos, we use LQIP, when you select this type, regenerate thumbnail using a plugin, for example – https://wordpress.org/plugins/regenerate-thumbnails/

Regards

#242437 Copied

edumi

Participant

June 28, 2020 at 16:52

Hi,

1) done
2) ok thanks. btw what does LQIP means and how it work?

#242467 Copied

Olga Barlow

Participant

June 29, 2020 at 10:14

Hello,

It looks that one of the third-party plugins that you use causes an error with the DB http://prntscr.com/t8chf2 and site is down http://prntscr.com/t8ci4c every time we try to go to any backend link. So, I have disabled the mentioned plugin. Contact plugin author and solve the problem. By the way, we would recommend you to check the list of plugins that you keep enabled and disabled those plugins that you don’t really use. Don’t keep plugin enabled just in case because every additional plugin slows down the site.
1) The green background appears because of custom http://prntscr.com/t8cqgq I have removed classes that caused issue for the add to cart button. Check now.

2) Read this post https://www.guypo.com/introducing-lqip-low-quality-image-placeholders#:~:text=On%20one%20hand%2C%20images%20account,byte%2Dwise)%20as%20possible.

Regards

#242512 Copied

edumi

Participant

June 29, 2020 at 14:10

Thanks Olga.

https://prnt.sc/t8hjzg
For this in mobile view, how can i enable the background image?
The whole mobile view looks so pale cause all background images are hidden.

#242551 Copied

Olga Barlow

Participant

June 29, 2020 at 17:10

Hello,

Have you reuploaded the bg image for that row as I suggested to you in the other topic? I can’t check the page because of the DB error http://prntscr.com/t8l44x

Regards

#242595 Copied
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