Return to previous page

Shop Page Load More Button is Not Working.

This topic has 8 replies, 3 voices, and was last updated 52 seconds ago ago by Tony Rodriguez

Zeal Evince

Participant

January 9, 2026 at 11:01

When clicking on Load More Button on Shop page, instead of loading more the product the more products are overlapped on already visible products.

Also, products are not visible on shop page until admin is logged in.

Please check the screenshot.

Thanks & regards,

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#463967 Copied

7 Answers

Jack Richardson

Support staff

January 9, 2026 at 11:22

Hello @Zeal Evince,

To investigate the issue, please provide us with the correct wp-admin and FTP credentials.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#463973 Copied

Zeal Evince

Participant

January 9, 2026 at 11:28

Can you please try again with the following details:

Please contact administrator
for this information.

#463975 Copied

Jack Richardson

Support staff

January 9, 2026 at 11:49

Hello @Zeal Evince,

Thanks for the correct credentials provided.
Please check the issue now. We have disabled the Masonry option (https://prnt.sc/2JJDtc0hTWa2) on your shop, as it is not required for your store page layout.

Kindly remember to clear the caches before checking.

Best regards,
Jack Richardson
The 8Theme Team

#463982 Copied

Zeal Evince

Participant

January 9, 2026 at 11:59

The Load More Button is working now. Thanks for your help. But still if the admin is logged out the products are not visible on shop page.

#463983 Copied

Jack Richardson

Support staff

January 9, 2026 at 13:22

Hello @Zeal Evince,

You currently have the “Coming Soon” mode enabled on your website (https://prnt.sc/v2M9s73noTAG), which restricts access to the shop page for visitors who are not logged in. To make your store publicly accessible, please set it to “Live” in “WooCommerce → Settings → Site Visibility”.

For more information, please refer to the official documentation: https://woocommerce.com/document/configuring-woocommerce-settings/coming-soon-mode/

Best regards,
Jack Richardson
The 8Theme’s Team

#463988 Copied

Zeal Evince

Participant

January 28, 2026 at 11:09

Thanks for the support! My topic “Shop Page Load More Button is Not Working.” has been successfully resolved.

#465045 Copied

Tony Rodriguez

Support staff

January 28, 2026 at 11:09

Dear Zeal Evince,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

#465046 Copied
Viewing 8 results - 1 through 8 (of 8 total)