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  YT

  Participant

  June 25, 2025 at 17:00

  Hi,

  Just updated core and theme to 9.5. the shop page is now completely broken. Server Error. Checked the plugins. The issue seems to be with ProElements. When its activated, critical error on the page.

  You can login with the credentials in the private area

  Please help urgently.

  Thanks.

  Please, contact administrator
  for this information.

  #448087 Copied
  3 Answers
  

  Jack Richardson

  Support staff

  June 25, 2025 at 17:12

  Hello @YT
  Please, check now !
  We fixed the issue on your web-site by applying next patch ##956172 and it will be included in next theme update.

  XStore Patcher -> https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/.

  Kind regards, Jack Richardson
  The 8theme’s team

  #448088 Copied
  

  YT

  Participant

  June 26, 2025 at 09:12

  Hi Jack,

  Yes, thanks a mil. It’s working now.

  #448147 Copied
  

  YT

  Participant

  June 26, 2025 at 09:13

  Thanks for the support! My topic “Shop Page Critical Error after 9.5 update” has been successfully resolved.

  #448148 Copied
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