• 

  Tim

  Participant

  April 11, 2021 at 12:35

  My shop page is correctly set in the settings (woocommerce> Settings> Products> Shop page).
  After some time do all products disappear? Empty page.
  Only the widget will remain with the categories.

  Remains the same with only the necessary plugins of the theme. When I switch themes and reset, the shop page remains ok for a few minutes, after which all products are gone on the shop page

  It is only with this theme

  #283530 Copied Theme version: 1.0 WooCommerce version: 5.1.0
  7 Answers
  

  Rose Tyler

  Support staff

  April 11, 2021 at 12:44

  Hello,

  As I can see, products are shown just fine on your Shop page, right now – http://prntscr.com/119laqi
  What should we do to be able to see the problem? Please, provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Regards

  #283532 Copied
  

  Tim

  Participant

  April 11, 2021 at 14:53

  Now everything seems to be fine 🙂
  Trying to search so much that it remains ok.
  I’ll keep you informed

  #283543 Copied
  

  Rose Tyler

  Support staff

  April 11, 2021 at 15:07

  Ok. Let us know if any assistance will be needed.
  Have a nice day!

  Regards

  #283545 Copied
  

  Tim

  Participant

  April 11, 2021 at 16:41

  After a few hours everything is gone back on the shop page 🙁
  I have not made any adjustments during this time.
  In get private content the login

  Please contact administrator
  for this information.

  #283553 Copied
  

  Tim

  Participant

  April 12, 2021 at 12:12

  It is like a timer that is on the product page.
  I take a look regularly, one time the products are on it, the other time they have all disappeared. Bizarre

  #283614 Copied
  

  Olga Barlow

  Participant

  April 12, 2021 at 18:04

  Hello,

  You provided incorrect URL for your shop page. If I visit https://feestzone.be/webwinkel/winkel/ I see the products. Maybe problem is that you change the shop page slug?

  Regards

  #283713 Copied
  

  Tim

  Participant

  April 13, 2021 at 16:26

  Found 🙂
  I had wordpress in the one directory + wordpress in the webwinkel folder.
  Total 2x WordPress.
  Problem solved 🙂

  #283807 Copied
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