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Topic: Shop layout is messed up. Not showing sidebar and its optionns

Chandni

Participant

May 23, 2023 12:50 pm

Please look this page:
https://abayaty.ae/shop/

Please help me in this?
Site URL: hidden
Theme version: 9.1.5
WooCommerce version: 7.7.0

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Rose Tyler

Support staff

May 23, 2023 1:05 pm

Hello Chandni,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it without access.
Could you provide temporary wp-admin access?

Kind Regards,
8theme team

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Chandni

Participant

May 24, 2023 9:03 am

Private Content

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

May 24, 2023 9:47 am

Hello Chandni,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your reply and moved access into the Private Content area.

Please go to Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.

It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

We hope this information is helpful.

Kind Regards,
8theme team

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Chandni

Participant

May 24, 2023 9:50 am

Content is visible for topic creator and
support staff only.

#357526 copied to clipboard

Rose Tyler

Support staff

May 24, 2023 10:26 am

Hello Chandni,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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