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Shop layout is messed up. Not showing sidebar and its optionns

This topic has 6 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

Chandni

Participant

May 23, 2023 at 12:50

Please look this page:
https://abayaty.ae/shop/

Please help me in this?

#357458 Copied Theme version: 9.1.5 WooCommerce version: 7.7.0

5 Answers

Rose Tyler

Support staff

May 23, 2023 at 13:05

Hello Chandni,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it without access.
Could you provide temporary wp-admin access?

Kind Regards,
8theme team

#357459 Copied

Chandni

Participant

May 24, 2023 at 09:03

Private Content

Please contact administrator
for this information.

#357521 Copied

Rose Tyler

Support staff

May 24, 2023 at 09:47

Hello Chandni,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
We’ve edited your reply and moved access into the Private Content area.

Please go to Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.

It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.

We hope this information is helpful.

Kind Regards,
8theme team

#357525 Copied

Chandni

Participant

May 24, 2023 at 09:50

Please contact administrator
for this information.

#357526 Copied

Rose Tyler

Support staff

May 24, 2023 at 10:26

Hello Chandni,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#357533 Copied
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Shop layout is messed up. Not showing sidebar and its optionns

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