Shipping method details are not showing - by Anastasia

This topic has 5 replies, 3 voices, and was last updated 4 minutes ago ago by Tony Rodriguez

  • Avatar: Anastasia
    Anastasia
    Participant
    May 4, 2026 at 15:20

    Hello,

    A few days ago I received help from Tony Rodriguez on fixing the shipping options style on checkout, the items were positioned next to each other and were badly readable. Tony fixed the issue by changing the order in Chekout page editor – Shipping methods – separate view/type (I’m seeing the Bulgarian version and I’m not sure what the original string is but should be something like that). Here’s a link to the topic for reference: https://www.8theme.com/topic/theme-css-clash-on-checkout-with-stackable-options/

    Since then I have updated the theme and I’m not sure if it’s the update or I missed this when I checked after the update, but now when the shipping methods are displayed in the Separate view, the second shipping option is not loading its data. The inline version is working correctly but it isn’t readable. Here is a screenshot of the data that is missing: https://prnt.sc/W7LgXcBszCp4

    I tried removing the css that Tony added to the theme child but this didn’t work. I guess this is a theme css conflict, so can you please check if it’s possible to fix?

    Thank you.

    Best wishes,
    Anastasia

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    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 5, 2026 at 07:24

    Hello @Anastasia,

    Please check it now. We have improved the layout of the shipping methods in the order review column: https://gyazo.com/b1f43501123f60c56bad308067094c6a

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Anastasia
    Anastasia
    Participant
    May 8, 2026 at 22:19

    Hi Jack, apologies for the late reply. The page is looking great, thank you very much for the help!

    Avatar: Anastasia
    Anastasia
    Participant
    May 8, 2026 at 22:19

    Thanks for the support! My topic “Shipping method details are not showing” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 8, 2026 at 22:19

    Dear Anastasia,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Shipping method details are not showing’' has been successfully resolved, and the topic is now closed for further responses

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