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  smk

  Participant

  May 28, 2015 at 13:57

  Hi

  I have the shipping destination selected to be default to shipping address but when I go to the checkout page its allowing me to process an order with just the billing details and not the shipping details, is this a theme issue?

  How do I fix it?

  Thanks

  #66650 Copied
  4 Answers
  

  Robert Hall

  Participant

  May 28, 2015 at 14:14

  Hello,

  Please provide us with link to the page and wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #66664 Copied
  

  smk

  Participant

  May 28, 2015 at 15:07

  Hi

  Thanks the details are below. Might have to do with the theme needing updating maybe?

  Please, contact administrator
  for this information.

  #66683 Copied
  

  smk

  Participant

  May 28, 2015 at 15:10

  When you add a hamper to the cart and then click checkout you will probably need the testing eway details so you can process and order and see how it will process without needing to select shipping address, even though thats what i have as default in the back send.

  Below are the eway details.

  Thanks again!

  Please, contact administrator
  for this information.

  #66684 Copied
  

  Eva Kemp

  Participant

  May 29, 2015 at 08:33

  Hello,

  Please update the theme to the latest version.
  Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Thank you.
  Regards,
  Eva Kemp.

  #66891 Copied
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