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Shipping cost doesn’t auto refresh to reflect new shipping zone price

This topic has 5 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Tony Rodriguez

NinjaEB

Participant

May 13, 2023 at 08:04

https://imgur.com/a/yogFJCw

when changing the state, the shipping zone cost didn’t change with by the Ajax, it is a bug? need to click on the other thing that only it refresh

Please, contact administrator
for this information.

#356535 Copied Theme version: 9.1.4

4 Answers

Tony Rodriguez

Support staff

May 13, 2023 at 09:03

Hello, @NinjaEB,

We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue persists regardless of the theme.

If the issue persists, it would indicate that the issue is not related to our theme and you would need to reach out to the WooCommerce plugin support for assistance.

If the issue is resolved with the default WordPress theme, it should also be resolved with our theme.

Best Regards,
8Theme’s Team

#356540 Copied

NinjaEB

Participant

May 13, 2023 at 10:00

looks like it is due to the xstore theme, using the default theme it doesn’t have the problem the Ajax refresh https://imgur.com/a/bR1VUhM

#356552 Copied

NinjaEB

Participant

May 13, 2023 at 10:01

okay looks like after changing to the default theme and change back it is working. can close the case.

#356553 Copied

Tony Rodriguez

Support staff

May 13, 2023 at 10:02

Hello, @NinjaEB,

We suggest that you navigate to XStore >> Theme Options >> WooCommerce >> Cart/Checkout Layout and turn OFF the Advanced Layout. After saving the changes and clearing the browser cache, please check your site again. We believe this should resolve your issue.

Best Regards,
8Theme’s Team

#356554 Copied
Tagged: auto-refresh, cost, price, shipping, woocommerce, wordpress, zone
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The issue related to '‘Shipping cost doesn’t auto refresh to reflect new shipping zone price’' has been successfully resolved, and the topic is now closed for further responses

Shipping cost doesn’t auto refresh to reflect new shipping zone price

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