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Shipping Address checkbox not showing - by Swapnali

This topic has 12 replies, 4 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

Swapnali

Participant

March 7, 2016 at 12:53

Hello,

My checkout page do not show shipping address checkbox. My shipping destination is default to shipping address. Please guide.

Please, contact administrator
for this information.

#116419 Copied Theme version: 2.11. WooCommerce version: 2.5.3

11 Answers

Jack Richardson

Support staff

March 9, 2016 at 18:04

Hello,

Please provide us with WP Dashboard credentials as well.

Thank you.
Best regards,
Jack Richardson.

#116683 Copied

Swapnali

Participant

March 12, 2016 at 07:53

Hello,

Please find credentials for wp admin.

Also checkout page billing address validation is not proper. If I do not enter required fields it takes me on next page. It only shows error on main page then i need to go back again.

Please, contact administrator
for this information.

#117127 Copied

Swapnali

Participant

March 12, 2016 at 07:56

Hello,

Also please check my single product info box is not shown properly. It does not load in tab style. It shows below tab box in just normal text.

#117128 Copied

Jack Richardson

Support staff

March 12, 2016 at 11:22

Hello,

You didn’t enable shipping in Woocommerce > Settings > Shipping > Shipping Calculations > Enable shipping. I’ve enabled it and now “Ship to a different address?” checkbox is shown. Clear browser cache and check.

Also checkout page billing address validation is not proper. If I do not enter required fields it takes me on next page.

As you’re using “Step by step” checkout option, the error message is shown only when you try to place order.

Also please check my single product info box is not shown properly. It does not load in tab style. It shows below tab box in just normal text.

The reason is you added additional information block to a product http://storage4.static.itmages.com/i/16/0312/h_1457778030_7112074_09e0543cbe.png and that block is shown under tabs . As I see that text is already added to your custom tab “CARE INSTRUCTION”, so you can remove that block under the tabs.

Best regards,
Jack Richardson.

#117147 Copied

Swapnali

Participant

March 22, 2016 at 10:32

Hello,

Shipping & Step By Step problem solved. Thanks alot.

I want to show additional block for some products as size instruction, how can I do that. Can you please do it for one product & show me, as I have tried putting it, but it loads out of tab. http://kajewellery.com/product/evil-eye-studs/

Thanks.

#118388 Copied

Swapnali

Participant

March 22, 2016 at 10:37

Also in admin it shows “Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

Please let me know exactly what to do.

#118389 Copied

Eva Kemp

Support staff

March 22, 2016 at 16:05

Hello,

You need add custom tab for your product, write needed content in the product editor http://storage3.static.itmages.com/i/16/0322/h_1458659039_7128032_5580a91db7.png and it will be shown within the tabs.

You shouldn’t worry about the notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/legenda/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/legenda/woocommerce directory and change the version to the current Woocommerce version that you’re using.

Regards,
Eva Kemp.

#118445 Copied

roosites

Participant

August 16, 2016 at 15:21

I too am not seeing “Ship to a different address? checkbox”

Please, contact administrator
for this information.

#136850 Copied Theme version: 3.0.2 WooCommerce version: 2.6.4

Jack Richardson

Support staff

August 16, 2016 at 17:18

Hello @roosites,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#136855 Copied

roosites

Participant

August 19, 2016 at 11:23

Credentials are in private content.

Thanks

Please, contact administrator
for this information.

#137166 Copied

Jack Richardson

Support staff

August 19, 2016 at 12:40

Hello @roosites,

You need add Shipping Method for your Shipping Zone in Woocommerce > Settings > Shipping > Shipping Zones > select your zone and add shipping method http://storage5.static.itmages.com/i/16/0819/h_1471606839_9192668_9aaff10cae.png .

Best regards,
Jack Richardson.

#137169 Copied
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