Several questions and on problem - by Nelson Bento

This topic has 9 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Nelson Bento

  • Avatar: Nelson_Bento
    Nelson Bento
    Participant
    March 16, 2021 at 13:36

    Hi guys

    1 Question.
    How can I move brand logo in single product page top top of the sidebar?Rright now it only stays bellow static block content, I need it in the top

    2 Question
    How can I make (see pic) https://gyazo.com/87df528bb21f7adbb540e66d127893e1
    side bar on xstore loook like the pic?

    Problem.

    Icon list always a mess (see pic)
    https://gyazo.com/65f74d4ce09de3d5a9cd4470250bb7e5
    Everything is fine, after I save the page 2/3 times keeps going to that mess of code. Same for menus

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2021 at 16:32

    Hello,

    1, 2. Provide URL and temporary wp-admin access, so we can take a closer look.
    3. Make sure that Massive Addons plugin is activated.

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    March 16, 2021 at 17:18

    check private content

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 17, 2021 at 11:01

    Hello,

    1) I see a lot of issues about mixed content https://prnt.sc/10o06ok Contact your hosting provider and ask them install SSL correctly and fix the mentioned errors.
    We need FTP access to your site to check the issue with the Brands position in the sidebar in more detail.
    2) Do you mean categories widget title and separators between categories? Or what exactly do you want to make in the sidebar like on the screenshot?

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    March 17, 2021 at 11:40

    Hi
    1) Thank you

    2) Do you mean categories widget title and separators between categories? Yes, and the numbers of products aligned to the right

    FTP Access in private conten

    Hosted contacted regarding SSL

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 17, 2021 at 14:13

    Hello,

    You provided FTP access to empty directory https://prnt.sc/10o73ys
    We need access to your WP installation.

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    March 18, 2021 at 11:05

    Try now please, check private info for new password

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 18, 2021 at 14:26

    Hello,

    1) Check brands now. (We’ll fix it in the next theme update)
    2) Check the sidebar now. (Custom styles were added to child theme style.css)

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    March 18, 2021 at 17:06

    Thank you very much. You guys ROCK

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