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Set Product Image Biutton No longer Function

This topic has 3 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Rose Tyler

KentBlake

Participant

June 10, 2023 at 09:45

For the last few months I’ve had an issue with Add Product/ Edit Product pages on my site whereby the set Product Image, Product Gallery and Product Video in the dashboard does not function at all.

I have tested plug in conflicts, java script conflicts, browser tests, cache issue etc.

Please advise on a solution for this.

Please, contact administrator
for this information.

#359076 Copied Theme version: 9.1.6 WooCommerce version: Version 7.7.2

2 Answers

KentBlake

Participant

June 10, 2023 at 19:50

Additional Info: The Set Product Image button does function when creating a new tab in the browser but the Gallery and Video do not work.

Please contact administrator
for this information.

#359085 Copied

Rose Tyler

Support staff

June 11, 2023 at 07:35

Hello, KentBlake,

Thank you for contacting us and for using XStore.

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If this situation is independent of the activated theme, you need to contact WooCommerce support.

Kind Regards,
8theme team

#359095 Copied
Tagged: button, functionality, image, product, template, woocommerce, wordpress
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